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Real Life Reviews

Our customers love working with BG Pump because of our commitment to quality, reliability, and outstanding service. We take pride in providing clear communication, solving problems efficiently, and always delivering top-tier results. Our clients consistently leave glowing reviews, praising our professionalism, expertise, and the care we put into every job. Whether it's a routine maintenance task or an emergency repair, our customers appreciate our honesty, attention to detail, and the peace of mind we bring to their water well systems. We’re proud of the trust we've built with our community and are grateful for the fantastic feedback we continue to receive.

Dj Moss

Brandon is freaking amazing! Each and every time I have a need for my pumps, Brandon has always come through in the clutch.

His work, and understanding is far and above anyone else that has ever attempted to work on my stuff. I would recommend Brandon to ANYONE in need!!!

-Left a 5 star review on Google-

John J. Isitt

About 18 months after moving into our home in Ramona, we had multiple problems with the 2 pump system the previous owners had: 1 variable speed pump delivering water to the house directly from the main water line and a separate pump for the irrigation system drawing water from our water tank. After having the installers (Ransom) come back to check the system out, they could not figure out exactly what the problem was. They advised we’ll need to replace the controller and maybe the pump. A neighbor gave me a tip to contact BG Pump as they know a lot about water systems and the appropriate design and application. BG Pump came out and within 10 minutes diagnosed the problem and advised using just a single pump running water from the tank both to the house and the irrigation system. We accepted his proposal and the system has run perfectly, going on 2 years now. BG Pumps quality is fantastic! They also gave us a contact to setup the irrigation cycles to run so the pump does cycle on & off too many times during irrigation. We’re very happy to meet Brandon at BG Pump. He diagnosed and installed a great system that we can depend on. If you want to solve your water & irrigation issues the right way, go with BG pump! It’ll save you $$ in the long run!

-Left a 5 star review on Google-

Dave Busse

BG Pump, & Brandon Grassilli specifically, is the only well/pump service I will have touch ANY of my well/water systems. In a world where the well trade is largely unregulated, Brandon’s mastery of several several core trades puts him in another class, and defines a standard by which an industry should be judged. I have witnessed his skill sets first hand: electrical engineer, electrician, civil engineer, plumber… holy cow! This company completely owns the knowledge base required for this job. The proof comes when you ask a question. The degree to which Brandon can explain any technical concept or issue in-play… in granular detail… and in plain understandable language… is without equal. Frankly, I gladly pay whatever he charges because I have paid less in the past only to have the work fail… quickly. His knowledge is money in MY POCKET. Brandon’s work has easily held up twice to 3x as long as his competitors. And he backs up that work, without question. I don’t want someone who will just come out and work on my well. I want someone who completely owns the problem and outcome. Some jobs require something other than a cookie-cutter approach. Having a guy who is a pit bull at finding solutions… and happens to be the smartest well-guy there is… is his recipe for success. With 30 acres and 3 wells, he will forever remain in my speed-dial.
Bravo Brandon!

-Left a 5 star review on Google-

Araceli Barrios

I am so happy with his service , he came out on a Sunday & got us with running water He was super quick & very reasonable. Super happy with his work!!

-Left a 5 star review on Google-

Jim Plum

Brandon is exceptionally talented & hard working. He communicates, shows up on time and does fantastic work. He has gone the extra mile for the Bulldogs 🐾 🏋️‍♀️‼️ -Jim Plum (Counselor RHS)

-Left a 5 star review on Google-

Taylor Martin

Our well in SDCE needed help, it needed everything. The pump motor was a direct short, two breakers fried, motor controller, wrong one, top of the well casing was completely rusted through. Brandon fabricated a beautiful new top casing, bolting it to the concrete base, and replaced everything else with high quality parts. The well works awesome now! This job was not and easy one. The well casing top that he fabricated and installed is a work of art. Brandon is not a typical well repair guy. He can fix anything, and fabricate anything on the jobsite that is needed. He is creative. I was beyond impressed, and the quality of his work is second to none(I am a trained aircraft mechanic, A&P). If your well needs attention, this is the guy to call. We are not only satisfied with the results, but feel lucky we called him. He has my full endorsement. Taylor Martin in SDCE.

-Left a 5 star review on Google-

When it comes to water well pump service in Ramona, BG Pump stands at the top—literally and figuratively. We're the biggest name in town, but size isn’t everything. What truly sets us apart is that we’re also the best at what we do. With years of hands-on experience, deep local roots, and an unwavering commitment to doing things right the first time, BG Pump is the trusted choice for reliable, long-lasting solutions.

Our core services include diagnosis, repair, maintenance, and emergency response for both water well pumps and booster pump systems. Whether your system needs troubleshooting or a complete overhaul, we approach every job with precision and care. We don’t believe in quick fixes—we focus on finding and solving the root cause of issues to prevent repeat failures. When installed and maintained correctly, pumps and motors should last a decade or more. That’s the standard we work by.

What really sets BG Pump apart is our comprehensive understanding of the entire system—from incoming power and pressure switches to your irrigation demands. We take the time to explain how your system works so you’re never left in the dark. We believe an informed customer is a confident one, and sharing knowledge is part of the service. When you call BG Pump, you’re not just hiring a contractor—you’re gaining a partner who cares deeply about your water system and your peace of mind.

Choose BG Pump—because when it comes to water systems, strength, service, and smarts flow together.

Meet The Team

Brandon Grassilli: Founder & Water Systems Expert

Born and raised in Ramona, California, Brandon Grasilli’s roots in the water well industry run deep—literally. From a young age, he worked alongside his father, a respected pump contractor in the region. His passion for the trade sparked early; by the age of five, he had already diagnosed his first hole in a pipe. That moment ignited a lifelong curiosity about how water systems work and a deep respect for the craft of doing things right.

Brandon attended Barnett Elementary, Olive Peirce Middle School, and graduated from Ramona High School. During his time in school, he excelled academically and technically, earning multiple scholarships to attend top-tier automotive technical programs. Despite those opportunities, he made the deliberate choice to stay in the water well industry—a decision rooted in his desire to remain connected to his hometown and the people in it.

With an eye for detail and a heart for community, Brandon brings decades of hands-on experience, problem-solving, and a no-nonsense work ethic to every project. He believes that understanding water systems is a blend of science, intuition, and pride in workmanship—skills he continues to hone and share through his company, BG Pump.

Brandon’s commitment goes beyond business. His goal is to raise his family in Ramona and live there for the entirety of his life, whether long or short. To him, providing clean, reliable water to his neighbors isn’t just a job—it’s a legacy.

Chelsie Grassilli: 
Office Manager

Born and raised in Ramona, California, Brandon Grasilli’s roots in the water well industry run deep—literally. From a young age, he worked alongside his father, a respected pump contractor in the region. His passion for the trade sparked early; by the age of five, he had already diagnosed his first hole in a pipe. That moment ignited a lifelong curiosity about how water systems work and a deep respect for the craft of doing things right.

Brandon attended Barnett Elementary, Olive Peirce Middle School, and graduated from Ramona High School. During his time in school, he excelled academically and technically, earning multiple scholarships to attend top-tier automotive technical programs. Despite those opportunities, he made the deliberate choice to stay in the water well industry—a decision rooted in his desire to remain connected to his hometown and the people in it.

With an eye for detail and a heart for community, Brandon brings decades of hands-on experience, problem-solving, and a no-nonsense work ethic to every project. He believes that understanding water systems is a blend of science, intuition, and pride in workmanship—skills he continues to hone and share through his company, BG Pump.

Brandon’s commitment goes beyond business. His goal is to raise his family in Ramona and live there for the entirety of his life, whether long or short. To him, providing clean, reliable water to his neighbors isn’t just a job—it’s a legacy.

Steven Canning:
Junior Technician

Steven was born and raised in San Diego County and has lived in Campo, Alpine, and Ramona. With a deep appreciation for small-town life and strong community ties, he takes pride in his roots. He graduated from Ramona High School, where he was active in football and track & field. After high school, he continued playing football at San Diego Mesa College, but an injury shifted his path. He then enrolled at San Diego Miramar College to study Diesel Engine Technology, laying the foundation for a career in mechanics.

For five years, Steven worked as a diesel mechanic, gaining hands-on experience in diagnostics, repairs, engine rebuilds, and routine maintenance. He also worked directly with customers as a service advisor, honing his communication skills. It was during this time that he met Brandon Grasilli, founder of BG Pump, while servicing Brandon’s 1997 F-350. The two developed a strong rapport, and Steven knew he wanted to work alongside Brandon one day.

In October 2024, Steven officially joined the BG Pump team. Since then, he has fully immersed himself in the world of water well systems. With a hunger to learn and a passion for solving problems, Steven thrives in a job that offers daily variety and challenge. His energy, reliability, and willingness to grow make him a valuable asset to the team.

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